Even powerful, established institutions can falter when the assumptions of their world fall away.

Even a small, scrappy organization can achieve great success if it catches hold of a big change before everyone else.

I’ve built a career helping organizations and their leaders think about this kind of fundamental change. With curiosity and candor, I help them come to terms with what’s happening to their world — whether they’re the ones instigating the change or whether they’re just trying to cope.

In particular, I am an authority in helping people and organizations understand changes in social norms and how they can use them to design a better future. As an Innovator-in-Residence at the University of Southern California’s Suzanne Dworak-Peck School of Social Work, I helped create the nation’s first doctoral program in social innovation. I also tackled dozens of entrenched problems facing organizations as a principal of GreenHouse: The Center of Social Innovation and Insight Labs.

I am currently revising this site. To learn more about me, check out my profile on GreenHouse or just e-mail me at